Terms of Service

Version 2026-10-03 · Previous version

Effective October 3, 2026 for accounts created on or after that date. For existing accounts, effective 30 days after we notify you by email.

What changed in this version

The full Terms are now published. The previous page stopped after section 6; sections 7–15 (artificial intelligence features, beta, ending the agreement, disclaimers, limitation of liability, indemnification, governing law, accessibility and contact) are new.
Section 5.3: we do not use your Content to train artificial intelligence models, and do not allow our providers to. The earlier permission to use anonymized Content for model training is removed.
Section 4 now describes the pricing and limits that apply today.
Section 6 adds rules against creating multiple accounts or trials, sharing access outside your Workspace, and circumventing usage limits.
Defined terms (Workspace, Owner, Admin, Member, Seat, Content) are introduced in section 1.

1. Introduction and defined terms#

Welcome to GrantEater.ai, a grant-writing assistant provided by GrantEater.ai LLC ("GrantEater.ai," "we," "us," or "our"). GrantEater.ai LLC is based in Portland, Oregon, USA (Multnomah County). These Terms of Service ("Terms") govern your access to and use of the GrantEater.ai website, application and services. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

In these Terms:

Service: the GrantEater.ai website, application and related services.
Workspace: the shared space where an organization’s applications, letters of inquiry, reports and supporting material are kept.
Owner: the person who holds the subscription for a Workspace and is responsible for its charges.
Admin: a Member the Owner has allowed to manage the Workspace’s people and settings.
Member: anyone with access to a Workspace, whatever their role (Owner, Admin, Editor or Viewer).
Seat: one person’s paid access to a Workspace.
Content: anything you put into the Service and anything the Service generates for you, such as drafts, notes, documents and answers.

2. Eligibility#

You must be at least 18 years old to use the Service. By registering, you confirm that you are 18 or older and able to enter into a legal agreement, that the information you give us is accurate, and that your use of the Service will comply with applicable law.

3. Account registration and security#

To use the Service you create an account with a valid email address and a secure password. We may also ask for information about your organization during onboarding so the Service fits your work.

Accurate information: Keep your account details accurate and up to date.
Security: Keep your password confidential and do not share your login. Tell us right away at [email protected] if you suspect unauthorized use of your account.
Responsibility: You are responsible for activity under your account. We are not liable for losses caused by unauthorized use of your account that results from a failure to keep your login secure.

4. Subscription, usage limits and payments#

4.1 Free trial and subscription#

Free trial: New accounts get a 30-day free trial with full access. We ask for a payment method when you start the trial. If you do not cancel before the trial ends, your subscription starts and your payment method is charged.
Price: The subscription is $10 per month, plus any applicable tax, unless a different price or offer was shown to you when you signed up.
Automatic renewal: The subscription renews automatically every month, and we charge your payment method each month until you cancel.

4.2 Monthly artificial intelligence usage limit#

Each paid account includes a monthly amount of artificial intelligence usage for drafting and document features. It is measured by the computing resources your requests use, it resets at the start of each billing period, and unused usage does not roll over.

When an account reaches its monthly amount, new artificial intelligence requests pause until the next billing period begins or until extra usage is added (see Section 4.3). Everything else — your deadlines, documents, editing and saved work — keeps working. A request already in progress may finish, and we do not charge for any overage it causes.

We will not reduce the monthly amount during a billing period, and we will email you at least 30 days before any reduction takes effect, so you can cancel if you do not agree.

4.3 Extra usage#

You can buy extra artificial intelligence usage as a one-time purchase of $5, $15 or $40. It is added to the account that buys it and used only after that account’s monthly amount runs out. Extra usage never renews or recharges automatically and does not expire while your subscription is active. When your subscription ends, whether at the end of a billing period or because you cancel immediately, we refund the unused part of any extra usage you bought to the payment method you used, except that a remaining balance under $1 is not refunded because it costs more to process than it returns. Usage you have already used is not refunded.

4.4 Payment processing and taxes#

Payments are handled by our payment processor. We never store your full card number. By adding a payment method you confirm you are authorized to use it and authorize our payment processor to charge it for your subscription and any purchases you make.

Billing details: Keep your billing information current. If a payment fails and is not resolved, we may limit or suspend access to paid features.
Taxes: Prices do not include taxes. You are responsible for applicable taxes, and we charge tax where the law requires.

4.5 Cancellation and refunds#

Cancel online: You can cancel at any time: open the account menu, choose Billing, then Cancel Subscription. Cancelling at the end of your paid period stops future charges and keeps your access until then (or until the end of your trial). You can also cancel immediately, which stops billing and pauses access right away. Either way your account and Content are kept, and you can resubscribe at any time (see Section 9).
Refunds: Subscription fees are generally non-refundable, except where the law requires; unused extra usage is refunded as described in Section 4.3. If you think you were billed in error, or a problem on our side seriously affected your use of the Service, email [email protected] and we will review it fairly.

4.6 Changes to prices#

We will email you at least 30 days before a price change takes effect. Changes apply from your next billing period after that date, never retroactively. If you do not agree, you can cancel before the change takes effect.

4.7 Workspaces and teams#

A Workspace has one Owner, who is the account holder responsible for its charges, and may have Admins, Editors and Viewers. If you create a Workspace on behalf of an organization, you confirm you are authorized to accept these Terms for it. Content created in a Workspace belongs to the Workspace and stays with it when a Member leaves.

4.8 Fair use#

To keep the Service reliable for everyone, we also limit request rates and automated activity. If your use appears abusive or automated, we may temporarily limit it and will tell you why.

5. Your Content#

5.1 What Content means#

Content means any text, information, data or files you put into the Service, and anything the Service generates for you based on it, such as grant proposal drafts, project descriptions, notes and uploaded documents.

5.2 You own your Content#

You keep full ownership of your Content. We claim no ownership rights in it. We do not sell your Content, and we do not make it public without your direction.

5.3 How we use your Content#

We use your Content only to provide the Service to you and the people you share it with. We do not use your Content, or Content generated for you, to train artificial intelligence models, and we do not allow our providers to do so. Our artificial intelligence provider processes your Content only to return results to you, under terms that prohibit using it for training.

To do that, you give us a limited, non-exclusive, worldwide, royalty-free permission to host, store, transmit and display your Content only for these purposes:

Providing the Service: for example, sending the relevant parts of your Content to our artificial intelligence provider to generate a draft, and saving your work so you can return to it.
Private display: your Content is shown only to you and to the Members of your Workspace according to their role.
Backup and legal compliance: we keep backup copies to protect against loss, and we may keep or disclose Content when the law requires it, such as a valid court order.

This permission ends when you delete your Content or your account, except for copies kept in backups for a limited time or retained where the law requires (see the Privacy Policy).

5.4 No public use or sale#

Grant drafts are often sensitive. We will not publish, share, sell or rent your Content. The only parties that process it are the service providers we use to run the Service, listed in the Privacy Policy, and only for that purpose.

5.5 Your responsibilities for Content#

Rights: You must have the right to submit your Content, and doing so must not violate any law or anyone else’s rights, including copyright and confidentiality.
Sensitive personal data: Avoid entering highly sensitive personal information (such as Social Security numbers, health information or details about the people your organization serves) unless your draft truly requires it.
Backups: Keep your own copies of important work. We work hard to keep your Content safe, but the Service is not a guaranteed archive.
Removal: We may remove Content that we reasonably believe violates these Terms, such as illegal content or content that breaks the Acceptable Use rules in Section 6. We do not routinely review private Content.

6. Acceptable use#

You agree not to misuse the Service. In particular, you may not:

Break the law: use the Service for any unlawful purpose, or to create fraudulent or defamatory content.
Harass or demean: generate or spread content that is hateful, threatening or harassing, including content that attacks people for their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability or any other protected characteristic.
Cause harm: create malware, spam, phishing or other content meant to deceive or harm.
Infringe: upload or generate content that infringes copyrights, trademarks or other intellectual property, or prompt the Service to reproduce large passages of copyrighted text.
Interfere: hack, overload, reverse engineer or disrupt the Service, or try to bypass access controls or usage limits.
Automate: use bots, scrapers or scripts to access the Service or extract data without our written permission.
Misrepresent: impersonate anyone, or claim that generated content was written or endorsed by someone who did not write or endorse it.
Access others’ data: try to reach another person’s account or another Workspace’s Content.
Game trials or limits: create multiple accounts or trials to obtain additional free use, resell or share access outside your Workspace, or attempt to circumvent usage limits.

We may investigate suspected breaches of this section and take appropriate action, which may include limiting, suspending or ending your access (see Section 9) and, where necessary, reporting to law enforcement.

7. Artificial intelligence features#

The Service uses artificial intelligence models from a third-party provider to help you draft, summarize and organize your work.

Generated output can be inaccurate, incomplete or out of date, and it may be similar to output generated for other people.
You are responsible for reviewing anything the Service produces, and for everything you submit to a funder.
We do not guarantee that any application, letter of inquiry or report will be funded or accepted.

8. Beta service#

The Service is labeled beta. Features may change, be added or be removed as we improve it. We will give reasonable advance notice of material changes to paid features.

9. Ending this agreement#

You: can stop using the Service and cancel your subscription online at any time (see Section 4).
We: may suspend or end your access if you seriously or repeatedly break these Terms, including the Acceptable use rules, or if payment fails and is not resolved. Where reasonable, we will tell you first and give you a chance to fix the problem.
Your Content afterwards: Cancelling ends billing only. Your account and Content are kept so you can resubscribe and pick up where you left off. You can download a copy of your data, or delete your account, at any time in Settings. See the Privacy Policy.
Purchases afterwards: Unused extra usage is refunded as described in Section 4.3.

10. Disclaimers#

To the extent the law allows, the Service is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Service will be uninterrupted or error-free.

11. Limitation of liability#

To the extent the law allows, our total liability to you for all claims relating to the Service is limited to the greater of (a) the fees you paid us in the 12 months before the event giving rise to the claim, or (b) $100.

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, funding or data, even if we were told they were possible.

12. Indemnification#

You agree to defend and indemnify GrantEater.ai against claims, losses and reasonable legal costs arising from Content you upload without the rights to do so, or from your violation of these Terms.

13. Governing law, disputes and changes to these Terms#

Governing law: These Terms are governed by the laws of the State of Oregon, without regard to its conflict-of-law rules.
Talk to us first: Before filing any claim, email us at [email protected] describing the issue. We will both try in good faith to resolve it within 30 days.
Courts: If we cannot resolve it, disputes will be heard in the state or federal courts located in Multnomah County, Oregon, and you and we consent to their jurisdiction. Either of us may instead bring an eligible claim in small-claims court.
Changes to these Terms: We will email you at least 30 days before any material change takes effect, with a summary of what changed. If you do not agree, you can cancel before the change takes effect.

14. Accessibility#

We want the Service to work for everyone. If something is hard to use with assistive technology, or you need an accommodation, email [email protected] and we will work with you.

15. Contact#

Questions about these Terms: [email protected]. Our mailing address is:

GrantEater.ai LLC455 Market St Ste 1940PMB 721955San Francisco, California 94105-2448United States

GrantEater.ai LLC is based in Portland, Oregon; the address above is a mailing address.